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Support · 1TRO

We’ve got
your back.

Questions about an order, sizing, a return, or the next drop? Reach the 1TRO team direct. Most messages get a reply within one business day.

Email support@1tro.com

How can we help?

01
Orders & shipping

Track an order, update an address, or check delivery. Kit ships from Ensenada in 5–9 days, free over $200.

02
Returns & exchanges

30-day returns on unworn items. Need a different size? Email us and we’ll sort the swap.

03
Sizing & fit

Tees run oversized; race kit runs true to size. Unsure between sizes? Tell us your height/weight and we’ll advise.

Email us

Include your order number (e.g. #204) and the email you used at checkout so we can find it fast. Support hours: Monday–Friday, 9am–6pm (CT). Built in Ensenada — shipped to the world.

Isaac del Toro · personal brand & kit. Built in Ensenada, shipped to the world.

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